In Crisis or Need Support Now?
Cambridge Educational Psychology Services cares about your wellbeing of you and your whānau. However, we do not provide 24-hour crisis services. If you need urgent or after hours help it’s important to reach out to the right support immediately. Your safety is the most important priority.
Please seek advice and guidance from any of the agencies below.
EMERGENCY SERVICES
Need to Talk
With trained counsellors
P. 1737
Lifeline
24 hour counselling advice and support
P. 0800 543 354
Suicide Prevention Helpline
P. 0508 828 865
0800 KIDSLINE
(0800 54 37 54) is a 24/7 helpline for children and young people and between 4pm and 9pm (Mon - Fri) calls are answered by specially trained year 12 and 13 volunteers.
Youthline
HealthLine
General health advice and information from a registered nurse
P. 0800 611 116
Anxiety Helpline
OUTLine NZ
Free, all-ages, Rainbow support line from 6pm – 9pm
Netsafe
Promoting safe and positive online experiences by providing free support, advice and education to all ages.
P. 0508 638 723
What’s Up?
Advice and Counselling support for 5-18 year olds 1pm to 11pm
The Lowdown
Free txt 5626
Mana Restore
Depression Helpline
0800 111 757 or text 4202
Urgent Mental Health and Addiction Care:
Crisis Assessment and Home Team
Online Support Networks for Young People to Manage their Psychological Well-being
SPARX
SPARX is a self-help e-therapy tool for rangatahi aged between 12 and 19. It teaches young people the key skills to help fight mild to moderate depression, anxiety and stress. SPARX acts like a video game and users have an avatar they use to complete tasks. The tasks help them deal with thoughts and feelings
The Lowdown
The Lowdown is part of a national public health programme in Aotearoa New Zealand. It is a space created with rangatahi for rangatahi. Here, you can learn, express and engage around your Hauora, identity, culture and mental /psychological health. For many ussers, nothing they view or browse will use any mobile data, meaning you can access it regardless of how much data you have
Manaaki Ora
www.play.google.com/store/apps/details?id=com.Conical.ManaakiOra
The Manaaki Ora app is based on the Māori model of health, Te Whare Tapa Whā. It is designed to help young people who hare experiencing a hard time, or who are feeling symptoms of depression. The app offers self-help tips and guidance to help young peole build their wellbeing and resilience. It also has a section on how to support others. This app is available to download from Google Play.
Whitu 7 Ways in 7 Days
White is a free, evidence-based app designed and developed by young people across Aotearoa. It teaches self-help skills to young people aged between 16 and 25. The app provides users with a 7 day plan which includes strategies to help them reduce anxiety and improve their wellbeing. It helps with skills such as goal-setting, relaxing, being kind to yourself and looking after your body. Whitu 7 ways in 7 days is available for download from the App Store and Google Play.
Aunty Dee
Aunty Dee is for 14 to 25 year olds and was created by Le Va, an organisation which supports Pasifika families. Aunty Dee helps young people work through their problems. It guides users to think about and explore their problems and find solutions to them, rather than allowing problems to overwhelm them. The web-based tool is based on structured problem solving- it doesn’t provide answer or solutions, but it can help the young person explore their problems in a structured way. It is accessible at
Headstrong
A free, science-backed mental health app for teenagers developed by a team of experts from the University of Auckland. It teaches strategies to enhance wellbeing, manage stress, resolve conflicts and handle negative thoughts and strong emotions. Users can engage in short conversations with virtual guides.
Journalling:
A NZ owned and operated company who aim to combat mental health issues by instilling essential life skills and promoting habits that enhance resilience and well-being and promote thriving communities. A collection of products to support emotional well-being.
Cambridge Educational Psychology Services
Freephone: 0800 730 700
Mobile: 021 730 700
Email: enquiries@ceps.co.nz
Emergency Support Contacts
CEPS does not provide crisis support services. For any life-threatening emergencies, please dial 111.